Context
The Hospital Management Unit (HMU) is a multidisciplinary, interdepartmental team, set up within the Operational Department. In order to manage hospitals in their proper context and in coherence with OCB strategic objectives, the HMU has a transverse role with respect to the different Cells making up the Operational Department, and therefore depends on each of them for guidance on strategy and context.
The HMU develops expertise in hospital management and, in close collaboration with supporting departments, provides operational support for the team managing the hospitals in its portfolio. For all these issues this Unit is the direct interface between HQ and the field. Each member has responsibility for a specific topic under the supervision of the Unit's coordinator (hierarchical link) with a functional link to the coordinator of the corresponding department (functional link). Within the Unit, the HR Department is represented by the Hospital Management HR Referent.
A Steering Committee, consisting of representatives of the Operational, Medical, HR and Logistic Departments, sets out the strategic and operational axes for the Unit's intervention (including hospitals for which it is responsible) and evaluates its operation.
The Hospital Management HR Referent (HMHRR) is responsible within the Unit for ensuring the development of HR management expertise in OCB's hospitals and providing support for HR management at the various hospitals in the portfolio. The HMHRR is moreover the guarantor of the coherence and quality of HR responses to the operational requirements of hospitals in the portfolio.
Job Profile
1. The HMHRR participates in the development of hospital management expertise in OCB, particularly as concerns expertise in HR management, in close collaboration with the HR Department at HQ.
The HMHRR participates :
- In the development of a horizontal hospital management policy : set up, organisation methods, evaluation mechanisms,...
- In the development, both at HQ and in the field, of HR with expertise in hospital management, particularly by establishing training programmes, coaching and outside collaboration.
- Development and coordination of management and support tools (protocols, guidelines, specialised software, data management, etc …) for managers in hospitals.
2. The HMHRR participates in new pilot projects.
The HMHRR may, as the Steering Committee chooses, participate in establishing new projects, more specifically:
- (Pre)feasibility study, in collaboration with the Mission and the Cell.
- Support for the team implementing the new project.
3. The HMHRR has an operational role vis-à-vis hospital.
The HMHRR has a direct supporting role with the hospital's management team, particularly the hospital's HR Director, for problems connected with management and organisation:
- Development of HR strategy contextualised to the specific requirements of the hospital and its annual revision.
- Supervision of the quality of correct use of HR for movement and appropriateness of resources with the hospital. The HMHRR participates in the joint effort required to create the institution's appropriate HR pyramid for field posts.
- Supervision of the quality of set ups in hospitals.
- Development requirements at LnD level.
- Management of expatriates :
- Guaranteeing the quality of post vacancies relative to expatriate positions.
- Participating in the selection of expatriates for hospitals in the portfolio.
- Contributing to national staff detachment initiatives.
- Management tools: respect and contextualised application of MSF HR principles, policies, procedures and tools with a view to optimal efficiency. The HMHRR is the guarantor of their coherence and sustainability. The HMHRR is responsible for having any exceptions or variations validated by the HRO coordinator or the Exception Committee.
The HMHRR is moreover responsible for:
- The HR budget of hospitals in the portfolio and guarantor of HR commitments at AROs.
- The quality of induction process for expatriates before they arrive at a mission as well as their debriefing at the end of the mission.
In coordination with other members of the Unit, the HHRM participates in the preparation of master plans, in collaboration with relevant people in the hospital, coordination and other HQ departments.
For all these issues and whenever necessary, the HHRM collaborates with, and is the interface of, key contacts in the HR Department.
Furthermore, for any issue having a legal and/or contextual impact, the HHRM reports to the HRCo of the mission concerned.
4. The HMHRR participates in the setting up and development of a Pool of HR profiles capable of having a specific responsibility in Hospital Team Management, in collaboration with Career and Pool Managers. The HMHRR therefore :
- Participates in recruitment to the Hospital Management Team and evaluation of its HR profiles.
- Identifies training requirements for these profiles.
- Increases mobility between resources of the various hospitals in the Unit's portfolio (national and international staff).
5. The HMHRR is responsible for HR information and data management at Unit level:
- The HMHRR ensures that HR information and reports on hospitals are compiled and distributed to the relevant bodies.
- The HMHRR ensures that such information is analysed and that any measures and actions to be adopted are followed up.
- The HMHRR participates in hospitals' budgetary analysis and follow up.
6. The HMHRR participates in the development of external partnership arrangements, in collaboration with the various supporting departments, so as to reinforce OCB's hospital management expertise.
7. The HMHRR participates in evaluation and control missions, in close collaboration with members of the Unit and HQ supporting departments. The HMHRR therefore participates in :
- Development of methodology, evaluation tools, and qualitative and quantitative indicators for hospital management.
- Organisation of visits to evaluate procedures and organisation at OCB hospitals.