REQUIREMENTS

Education

• Academic degree in Information and Communication Sciences & Technologies or in Records Management or related field 
• Proven knowledge in records management including data protection policies, digitization, database management, information retrieval 

Experience

• Relevant experience in project and change management and in the use of tools and software packages
• Minimum 2 years of experience in information management is a must.
• Experience with MSF and within the Ops Department is an asset, but not a strict requirement 

Competencies 

• Good communication, interpersonal skills, and writing skills in both French and English 
• Good understanding of ICT, and online tools and social media 
• Excellent communication, problem solving and analytical skills 
• Organized and methodical. 
• Autonomous 
• Ability to adapt quickly and respond to changing priorities  
• Service-oriented 
• Ability to elicit cooperation from senior management and other departments 
• Initiative and innovation
• Strategic thinking and planning abilities 
• Demonstrated leadership in developing a team-oriented approach, collaborative environment 
• Proven managerial skills are an asset. 

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

CONTEXT

Information & Knowledge Management (IKM) has been integrated in the MSF-OCB 2020-2023 Strategic Orientations as a key axis to work on. As a result of a consultative process, an OCB IKM strategy has been validated at the General Director level in October 2021 to reflect the IKM priorities (gathered from a consultative process), through a roadmap. 

Because of its key role in undertaking a strong Information and Knowledge Management culture, the Operations Department has at the same time framed the upcoming priorities in the Information and Knowledge Management - Strategy and Roadmap 2021-2023 to improve related practices, as much as to build greater transversality at Operations-level.  

In parallel, MSF-OCB had recently validated a Record Management, Retention and Disposition Policy to address storage and maintenance, use, archiving and final disposition of records in the custody of MSF OCB.

RESPONSIBILITIES

The mission of the Ops Information & Knowledge Manager is therefore to safeguard and boost the implementation of both the Ops IKM strategy and the Record Management Policy, these two by setting the priorities of the Mobile Implementation Officers s/he manages. 

The Ops Information & Knowledge Manager will: 

• Lead the strategy for implementing policies and guidelines related to information, records, retention and disposition management at field and HQ-level 
• Review and develop OCB OPS policies and guidelines on Info, records and knowledge management. 
• Provide support and ensures missions follows Record Management OCB policy and guidelines in the general management of records – both paper and electronic – during their entire lifecycle from creation in the field to repatriation to HQ 
• Act as a technical referent and make recommendations for: 

• Developing IKM systems and tools 
• OPS Information and records to be well located, rapidly and fully accessible, and available for future audit, discovery and capitalization 
• ensuring that only information and records that are necessary are retained, and not longer than required by reviewing and aligning retention schedules 
• special protective measures to be put in place regarding vital and sensitive information 

• Act as subject matter expert to get a more efficient use and dissemination of the information across the whole Ops Department (field- and HQ teams): 

• Focal point on IKM tools and initiatives at Field and HQ level. 
• Provide her/his expertise to decision makers and key stakeholders, including various working groups such as the OCB IKM. 
• Support a cultural change towards IKM awareness in close collaboration with other IKM colleagues. 

• Supports headquarters’ projects involving IKM.
• Guaranty a sustainable system to support/train any user of the Ops IKM initiatives/tools is put in place. 
• Ensure the Knowledge Management pillar to promote a horizontal and capitalization culture is being boosted as per priority. 

The Ops Information and Knowledge Manager is a member of the OCB IKM Steering Committee, and the GDPR circle. and has collaborative interaction with the Learning & Development Unit, the ICT department, and of course the HQ- and field users at Ops department. 

S/he is under the management of the Support Management Ops. S/he will manage the MIO Record Manager, and, if plan accepted, the MIO Information Manager. 

MAIN ACTIVITIES

1. Restructuring of Information Management at Ops-Level, department and field-level (from now until March 2022 at RST/Cell-level and from November 2021 to July 2023 at field-level):  

S/he acts as Program Manager to conceive, develop, initiate, communicate and train relevant stakeholders. Main tasks include:  

• Definition of the implementation, monitoring and maintenance roles and responsibilities (including of her/his role) 
• Ensuring the training plan for OPS staff and the onboarding/offboarding plan for OPS staff (HQ and field) is being undertaken 
• De-briefing outgoing staff facilitating curation and transfer of Information resources before departure
• Definition of standards and processes (workspace/intranet templates and layouts, standard libraries, folder structures for local drives, taxonomies, metadata and content-types, document inventories, retention tables, access permissions, naming conventions etc.) 
• Definition of the cleaning, archiving and migration processes 
• Definition of the maintenance and monitoring procedures 
• Ensuring the plan for implementation of Missions is prioritized 
• Definition of the communication plan with main stakeholders (RST, OPS department, IKM group, ICT etc.) 
• Ensure the project is launched and executed as per plan
• Ensure the migration to new standard systems following the SoP is being done
• Ensure the development and Pilot of the standard Mission, RST and other team's department collaborative spaces 
• Ensure the development and pilot of the Mission and OPS dep intranet spaces
• Define success criteria and analysis  

2. Integration/rationalization of already existing Ops IKM initiatives in New Intranet (from February to October 2022) 

With the idea to provide a single access point to the several platforms, tools, sites and spaces relevant for the OPS, s/he should: 

• Ensure the Snapshot, Ops Knowledge base, Sindy, EoM, and other sites are being integrated as much as possible in the new intranet 
• Repatriate Ops Knowledgebase in SharePoint/New intranet  
• Training/onboarding of Field Teams’ users (Country and Project teams) on new intranet and other OPS IKM initiatives  

3. Boost Knowledge Management pillar by promoting a horizontal and capitalization culture (from September 2022) 

• Grow the capitalization culture in the field by encouraging and providing means (time and methodologies) for field teams to take the time to reflect on their action to extract lessons learned and feed institutional memory. Champion these exercises. 
• Promote actively Community of practices and champion field-driven initiatives. 
• Define the needs, and requirements for a Community of Practice for OPS staff on the IKM topic. 
• Contribute to the development of a strategy around internal communication. 
• Create Steering Committee for Ops newsletter with field representatives; stimulate and help authors.
• With the support of the Ops, Support Management, clarify Briefing-Debriefing content and process
• Adapt knowledge sharing spaces (global, regional, national)
• Diversify formats of explicit knowledge 

4. Ad-hoc support 

• Supports in answering punctual retrieving requests for information stored in MSF-OCB OPS HQ repositories. 
• Collect, centralize and report IKM management and compliance issues and initiatives across all missions and OPS department. 

CONDITIONS

• Expected starting date: 1/02/2022
• Contract type: Open ended contract - Full time
• Location: based in Brussels (Ixelles)
• Salary according to MSF-OCB HQ grid – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

Deadline for applications: 04/01/2022

How to apply?

Please, send your CV and cover letter to Recruit-HQ-Operations@brussels.msf.org until 04/01/2022 and mention “Operations Information & Knowledge Management Officer ” in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

Required Educational/professional qualifications:

 

• Minimum 3 years relevant professional experience, preferably in communications, journalism/press or media relations;
• University degree or equivalent qualification preferably in communications, journalism or public relations;
• Working knowledge of EU institutions and processes, and in particular of climate, energy and environment policy;
• Excellent level of written and spoken English; additional EU languages considered an asset.
• Experience of working with NGO’s and in the climate and energy fields are considered as important assets.

     Experience, skills and abilities

• Experience writing, editing and proofreading in English, with a proven ability to manage the production of various types of high quality print and digital media products;
• Demonstrable experience of using digital and social media to achieve campaign/advocacy objectives;
• Ability to prioritise and manage diverse tasks, meeting deadlines while maintaining high editorial standards;
• A good team player, flexible, coupled with ability to be self-reliant and self-disciplined, and use one’s own initiative and to generate new communication ideas;
• Solid grounding in Microsoft Office applications, as well as tools such as CANVA, WordPress, Miro and Mailchimp;
• Experience working in a network; internal communication skills desirable;
• Knowledge of, and existing base of contacts with European news media is an important asset.

CAN Europe, Europe's largest coalition working on climate and energy issues, is currently seeking two experienced and dynamic Communication Coordinator to join our team. These positions will offer the successful candidate an opportunity to be at the center of the largest movement for global change that will affect people and the planet for centuries to come.

The communication coordinator will be a part of CAN Europe’s communications team, and should be experienced in developing communications strategies, narratives and key messages for advocacy and campaign work, and content creation for the communications products. 

 

Main duties will include:

 

• Responsible for external communications;
• Writing, editing and dissemination of press releases and other documents, responding to media enquiries;
• Leading on communications plans in key policy moments while supporting the development of narratives.
• Organising production and editing of paper and digital publications; liaising with policy officers to generate online web articles;
• Manage content and updates to the website ( www.caneurope.org );
• Maintain a contact databases of experts and journalists;
• Descriptive reporting to funding organisations;
• Develop/liaise and maintain contacts with the media 

 

CAN Europe is offering 2 positions:

 

• 1 open-ended contract, with base in Belgium and a projected salary between 3000EUR and 4165 Euro gross/month depending on the years of relevant experience (from 0 to 20 years) and subject to Belgian taxes.  Meal vouchers (7EUR), transport costs, eco and culture vouchers and teleworking allowance are also part of the salary package.
• 1 contract until the end of December 2022, with a flexible location.

 

To apply, please send your CV and a motivation letter in English to jobs@caneurope.org with “Communication Coordinator” as the subject line. In case you know which of the two positions is your preferred one, please indicate that in your email.

 

Closing date for applications: Wednesday 12 January 5pm (Brussels time)

First round of Interviews preferably between 17 and 21 January (online)

Second round of interviews between 24 and 28 January 2022 (online)

Expected start date: as soon as possible thereafter

 

Contact  

 

Inquiries to Nina Tramullas, Communication Coordinator, nina.tramullas@caneurope.org or to Lionel Dehalu, head of Operations, lionel.dehalu@caneurope.org

REQUIREMENTS

Education

• HR degree or social sciences is an asset
• Education/training in Recruitment is an asset

Experience

• At least 2 years of professional experience in Recruitment, as well as in HR management and/or administration, required
• Experience in recruitment in an multicultural and international environment is an asset
• Professional experience with MSF or similar NGO is a strong asset

Competences

• Knowledge of competency based selection process is a strong asset
• Excellent communication skills, ease of contact, “human touch” are key skills in this role
• Organized and flexible
• Good analytical and synthesis skills
• Able to work independently and as part of a team
• Good management of priorities and stress
• Respect for professional confidentiality
• Humanitarian motivation
• Able to work with Microsoft Office 365 tools, including sharepoint,Teams

Languages

• Fluent English and French required
• Dutch is an asset

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

 Polyvalent Recruiter (m/f/x)

CONTEXT

According to the MSF Belgium (OCB) HR Strategic Orientations 2020/2023 and in line with the OCB networked OC statement in July 2020, the Recruitment Unit in OCB HQ has for 2022 among others the ambitions and objectives to 1) increase the focus on HR Marketing/Talent Acquisition strategy and related activities; and 2) be closer to operational needs in the field and strengthen field capacity building.

The aim of this temporary Recruiter position is to support the Recruitment Unit in Brussels in main regular recruitment activities, with main focus on HQ Staff Recruitment and Internationally Mobile Staff Recruitment and allow the Unit to review its set-up and functioning and launch/support the implementation of delocalized recruitment activities within the future HR Unit in Central Africa Region.

The position reports to the Head of Recruitment and joins a team of 4 recruiters.

RESPONSIBILITIES

Mission/Raison d’être:

To contribute to operational needs by providing quality HR to the Operational Centre of MSF Brussels (OCB).

In compliance with OCB recruitment principles, criteria, policies and procedures, you are:

• responsible to support HQ Staff Recruitment;
• responsible to recruit the future International Mobile staff for the OCB;
• active team member of the Recruitment unit, contributing to the team dynamic and objectives;
• active in HR marketing activities for any profiles according to the needs: info session, webinars, etc.

HQ Staff recruitment support:

As main responsibility, you support and take part in the recruitment for the HQ positions:

• You check that documents received for opening and publication of an HQ position are completed, and if needed, contact and discuss with the relevant line manager and assistant of Department to complete and/or adapt the documents before publication;
• You support, collaborate and discuss with the relevant line manager and assistant of Department regarding the recruitment process and steps adapted to the HQ position to be recruited, in order to ensure coherence and transparence in the implementation and follow-up of the HQ recruitment policy;
• You support the preparation of the interviews (interview guideline, scoring grid,…) with the line manager and eventual other relevant referent
• You participate to the interviews with the line manager and eventual other relevant referent;
• You participate to the debriefing and selection discussions as member of the interview panel;
• You do the reference check;
• You write a short recruitment report on the selected candidate.

Internationally Mobile Staff Selection & Recruitment:

Selecting candidates to work abroad:

• You implement the selection process and recruit any International Mobile Staff profile according to the needs;
• You manage all steps of the related recruitment process for the profiles you’re responsible of;
• You carry-out a pre-selection of candidates who have applied through our Applicant Tracking System (HERO) according to the criteria laid out by the technical and HR departments;
• You ensure a qualitative applications follow-up, meeting deadlines for contacting the candidates and providing them with appropriate information on their file status; by providing constructive feedback to all the candidates who have gone through the selection process, whether they are ultimately selected or not;
• You ensure timely and qualitative fill up of the Applicants Tracking System (HERO);
• You write reports of the pre-screen interview and the Competence Based Interview (CBI) done;
• Once an individual is recruited, you will conduct a qualitative debriefing of the interview with the candidate and you will then handover the file to the concerned Development Advisor (DA);

Is a an active Team member of the Recruitment Unit:

• You collect monthly data for activity and workload follow-up;
• You contribute with the team to the evolution of the HR marketing strategies; You participate to HR marketing activities for any profile according to the needs (info session, webinars,…)
• You participate actively to the team dynamic and meetings, providing updates on the HQ and International Mobile Staff recruitment activities on a regular basis.  

CONDITIONS

• Expected starting date: January 2022
• Contract type: Fixed-term contract (CDD) of 6 months, full-time (100%)
• Location: based in Brussels (Belgium). Eventual other location (*) can be discussed.
• The contractual terms and conditions will be established according to the country to domicile/residence and place of work of the candidate and in respect of MSF standard function and salary grids, taking into consideration experience. (If Belgium: Salary according to MSF-OCB HQ grid – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs)
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

(*) To allow the qualitative collaboration needed, other location within a time difference of maximum 2 to 3 hours from Belgium can be discussed. If the location is in another country than Belgium, please note that we can only contract in another country where we have an MSF office. The local contract and standard salary grid will then apply.

Deadline for applications: 02/01/2022

How to apply?

Please, send your CV and cover letter to Recruit-HQ-HR@brussels.msf.org before 02/01/2022 and mention “Polyvalent recruiter” in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

• Fluency in written and spoken English, in written and spoken French or Dutch. Knowledge of the other national language.
• Identification with Greenpeace goals and supportive of Greenpeace values.
• Ability to make complex things understandable for non-specialized people. Have training skills and be able to plan and organize projects.
• Knowledge and/or experience in IT security, including the protection of externally accessible websites and servers and hosting and managing services in the cloud.
• Knowledge and/or experience in hardware (servers, computers, mobile devices, electromechanics,…), in software applications in the broadest sense, in software tools and commonly used languages (api's, C, Java, php, sql …).
• Ability to manipulate all kinds of equipment (dismantle, repair, modify, cable …).
• Knowledge and/or experience in database management and IT user applications: e-mailing, excel, word, Asana.
• Knowledge and/or experience in mobile device operating software (iOS and Android) and Apps
• Knowledge and/or experience of the NGO sector is an asset.

Our offer:

• A full-time contract for an indefinite period;
• Interesting terms of employment, with an attractive benefits package: meal vouchers, end-of-year bonus, hospitalisation insurance and extra-legal leave;
• A challenging position with plenty of room for personal input and creativity;
• Based at the Greenpeace Belgium office in Brussels. Highly flexible towards working hours.

Greenpeace Belgium vzw is looking for an Technology Officer, who provides infrastructure, hard- and software (computers, printers, copiers, phones, …), in order to allow all staff to work in optimal  office conditions within a number of restrictions (budget, security requirements, available time). Who identifies technological needs that can make a difference. Who provides technical guidance, innovations and support to the staff and teams regarding IT, telecommunications, mobile applications, video-audio, database and other various technologies like mechanics and optics.

Greenpeace is an independent, non-violent and non-political organisation whose aim is to denounce environmental threats and to provide solutions for the protection of the environment and the promotion of global peace.

Greenpeace is an equal opportunity employer. Therefore, we put people's qualities first, regardless of gender, sexual orientation, origin, age, religious belief, class or disability. We offer employees a working environment that respects the dignity of each individual.

Your tasks:

• Study, prepare and develop proposals of new or upgraded hardware or software infrastructure when necessary in order to maximize the impact of the project teams and staff in general.
  This includes description of the need, contact with possible suppliers, comparing offers, negotiations.
• Implement the decided hardware and software. Hardware includes ICT equipment but also electromechanical devices, optics, sensors, etc. Software includes computer programmes but also mobile applications, new communication ways like chatbots or similar, video & audio processing, gaming  techniques, virtual reality, etc.
• Manage the infrastructure: daily backup, storage and processing capacity, load of the networks, … Determine and implement security rules and tools to protect the access to our different websites and servers.
• Guide, organize training, document and support users (teams and individual staff) with the use of provided hardware and software (in the broadest sense).
• Study relevance, select pilot cases and design implementation scenario’s aiming at testing new technologies.