Yemen

• You have at minimum a Bachelor’s degree in a relevant field (Master’s degree preferable)
• You have at least 6 years of professional experience in the field of humanitarian assistance
• You have at least 3 years of experience in a similar position
• You have previous experience as Technical Coordinator or Technical Specialist
• You have technical skills in at least two or more of the following sectors: Physical Rehabilitation, Psychosocial support, Inclusion mainstreaming, Inclusive humanitarian action, Education, Livelihoods, Risk Education or DRR
• You have a strong knowledge of the different schools of thought and explanatory models of disability
• You have a strong knowledge of MEAL systems & implementation
• You are an excellent team manager in humanitarian contexts
• You have proven experience in project management (multi-or complex)
• You have strong Capacity Building skills and experience in developing capacity-building techniques for adults
• You have excellent internal and external coordination and representation skills
• A previous experience with HI is a strong asset, as well as previous experience in Middle-East or Yemen
• You are fluent in oral and written English
• You are resistant to stress and uncertainty, and are familiar with volatile contexts

"Outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity".
Handicap International is changing his name and becomes « Humanity & Inclusion ». HI, Humanity & Inclusion is an independent and impartial aid and development organization with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Since the organization was first founded in 1982, we have set up development programs in more than 55 countries and responded to many emergencies. Today we have a budget of around 150 million euros, with 3500 employees worldwide.

CONTEXT OF THE MISSION:

HI have been intervening in Yemen on and off for the last 12 years, with its actions initially focused on development issues, notably through the support to the development of physical and functional rehabilitation services for people with disabilities as well as through the capacity-building of the national networks of Yemen Disabled People’s Organisations (DPOs).
Since 2015, HI interventions have been adapted to the current context of conflict in Yemen. With the support of different donors, HI has been supporting two hospitals and one physical and functional rehabilitation centre in Sana'a City, building the capacities of their key staff in early rehabilitation care and psychological first aid (including specifically for children), supplying rehabilitation equipment, and directly providing functional rehabilitation care and psychosocial support to war affected people (including through the donation of assistive devices and provision of Prosthesis). In 2017, these activities have extended to new facilities in and around Sana’a.
In parallel, HI is implementing an inclusion and protection mainstreaming project, to increase the knowledge and capacities of the staff International NGOs in the inclusion of the most vulnerable persons in their humanitarian response (including persons with disability), so as to increase their access to essential services.
While all of HI activities were done so far in Sana’a governorate, HI has expanded in Aden in 2019 and has opened an office in Mokha in 2020. Activities in Hajjah have been launched early 2021.

DESCRIPTION OF THE POSITION:

Under the responsibility of the Yemen Programme Director, and with the support of the HQ Technical Partner, the Technical Unit Manager will have five Technical Specialists under his/her direct supervision.
He/she will contribute to the implementation of the mandate and the 10-year strategy of Humanity & Inclusion. He/she will ensure optimal quality and impact of the projects implemented in Yemen, through a delegation system with appropriate control mechanisms. He/she will share with all HI managers the responsibility of a sound management and successful functioning of the global organization, through paradigm changes.

MAIN RESPONSABILITIES OF THE EXPATRIATE:

1. Management and coordination
-manages the Technical Unit team members
-is part of the Programme senior management team

2. Expertise
-contributes to the programme strategy development in line with the global strategies
-ensures the respect of global technical frameworks and standards and the learning process from projects (in liaison with 3I Division)
-ensures the development of research and innovation projects in the country when relevant (In liaison with 3I Division)
-ensures the control and monitoring of the technical quality and the relevance of HI’s activities in the Programmes
-leads a local professional channel/talent pool and contribute to the Technical Divisions professional channel animation

3. Influence
-represents the technical expertise of HI throughout the local relevant networks
-contributes to advocacy on specific themes in line with the global advocacy priorities
-contributes to communication messages locally in line with the global communication priorities

4. Business development
-ensures the development of major opportunities for each different theme in the Programme
-ensures the proposed projects are in line with the Operational strategy, compliant with HI and donors’ requirements, in collaboration with the Programme Director
-identifies and develops local partnerships and/or consortium with NGOs, Institutions, companies on technical priorities or important topics in the country, in collaboration with the Programme Director

SPECIFICITIES OF THE POSITION:

The position is based in Sana’a – Yemen. The expatriate will be expected to travel between HI bases (Aden, Mokha and Hajjah). In the four locations, the shared guesthouses are well equipped with a safe room. Most of the work is done at the Office but there are some possibilities to go out for work purposes. Outside movements are possible for some extra professional activities in Sana’a and Aden. All movements are done by car. HI has set-up a curfew. The situation is relatively calm in Sana’a and Hajjah nowadays. However, the security is volatile in southern areas.
There is a specific dress code for men and women.

CONDITIONS:

At HI, the conditions offered are up to your commitment and adapted to the context of your mission. Particular attention is paid to health issues and your personal situation.
We offer an induction and training path adapted to our staff members and we have a HR policy oriented toward mobility and professional development.

• 1,5 year renewable international contract starting from October 2021
• The international contract provides social cover adapted to your situation:
o unemployment insurance benefits for EU nationals
o pension scheme adapted to the situation of our employees: if you already have a personal pension scheme, HI will contribute at the same level of your personal monthly contribution with a maximum of 272.53€/month. If you do not have a personal pension scheme, we will open a private pension account with your contribution of 272.53€/month and a contribution of HI of the same amount
o medical coverage with 50% of employee contribution
o repatriation insurance paid by HI

• Salary from 2869€ gross/month upon experience
• Perdiem: 550 € net/month - paid in the field
• Hardship: 500 € net/month paid with your salary
• Paid leaves: 25 days per year
• R&R: 7 days every 8 weeks
• Position: unaccompanied
 Payment for travel costs (air ticket & visa) and transport of your personal effects (from 12 months of mission)
 Mission of more than 12 months : a child allowance of 100€ per month, per child (from the second child) paid in the field

• Housing: collective taken in charge by HI

If you are resident in the country: local package

• You hold a diploma in Administration, Human Resources Management or similar fields
• You have a proven experience of at least 3 years in a Manager/Coordinator position in HR;
• You have a confirmed experience in team management;
• You have an experience in change/transformation management.
• You know objectives and contents of transformation
• You know Institutional frameworks (policies, directives, standards)  
• You are fluent in English, Arabic would be an asset
• You are positive, constructive, solutions-oriented

“Outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity”

Humanity & Inclusion (HI) is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Since the organisation was first founded in 1982, we have set up development programmes in more than 60 countries and responded to many emergencies. Today we have a budget of around 150 million euros, with 3500 employees worldwide.

HI is engaged in an employment policy in favour of disabled workers.

For further information about the association: www.hi.org.

JOB CONTEXT :

HI have been intervening in Yemen on and off for the last 12 years, with its actions initially focused on development issues, notably through the support to the development of physical and functional rehabilitation services for people with disabilities as well as through the capacity-building of the national networks of Yemen Disabled People’s Organisations (DPOs).

Since 2015, HI interventions have been adapted to the current context of conflict in Yemen. With the support of different donors, HI has been supporting two hospitals and one physical and functional rehabilitation centre in Sana'a City, building the capacities of their key staff in early rehabilitation care and psychological first aid (including specifically for children), supplying rehabilitation equipment, and directly providing functional rehabilitation care and psychosocial support to war affected people (including through the donation of assistive devices and provision of Prosthesis). In 2017, these activities have extended to new facilities in and around Sana’a.

In parallel, HI is implementing an inclusion and protection mainstreaming project, to increase the knowledge and capacities of the staff International NGOs in the inclusion of the most vulnerable persons in their humanitarian response (including PwD), so as to increase their access to essential services.

While all of HI activities were done so far in Sana’a governorate, HI has expanded in Aden in 2019 and has opened an office in Mokha. Activities in Hajjah have been launched in late 2020.

YOUR MISSION:

Reporting to the Programme Director, as the Human Resources Manager (HRM) you ensure the efficient management of human resources for the programme for which you are responsible. you participate actively in the phased reorganisation of HI in the field as part of the ROOTS project and in efforts to retain staff and open up key posts to national staff, helping to ensure that HI is recognised as an “employer of choice in the aid sector” (2016-2025 strategy). You advise the Programme Director on the organisation’s continuous improvement, notably with regard to managerial aspects and support to changes in working practices. You are the point person for the operational HR centres at HQ, especially Personnel Administration Unit.

This position calls for regular visits to the field (affiliated countries) to ensure adequate HR management and monitoring over the region within the geographical scope.

Your missions are:

1. Strategy and steering

• You contribute towards the drafting, revision and implementation of operational strategy

• You provide the Country Director with HR options to support the implementation of the operational strategy;

• You produce and update the risk map covering

• You propose and implement risk mitigation measures;

• You contribute to incident reporting within his/her scope of responsibility to his/her manager and HQ advisor;

• You produce, compile and analyse dashboard data and regular reporting; if necessary, you create HR KPI specific to your programme.

• You represent HI externally on human resources matters (e.g. forums, operational and strategic alliances); you ensure the development of local partnerships necessary.

2. Standards and Accountability

• You ensure respect and application of HI HR standards –programme’s coordination and bases with regard to policy, processes and tools;

• You adapt and contextualise HR standards according to specific local characteristics;

• You oversee internal control

• You guarantee compliance with and application of institutional donor rules on all the projects implemented.

3. Operational HR management

• You plan programme resources

• You manage administration and payroll

• You assist the managers on your programme with the implementation of HR policies:

• You ensure the legal and social aspects in your program

• You rollout of HI’s Code of Conduct and institutional policies

4. Professional sector management

You lead the professional development of the RH sector and help to do so for the organisation as whole

5. Emergency preparedness and response

You are responsible for providing appropriate support to emergency responses occurring

6. Management

You assume the role and stance of manager with regard to his/her HR staff:

• You foster a team spirit and team works to ensure the necessary synergies between the divisions. You encourage the exchange of practices within and between divisions;

• You contribute towards the professional development of your team members: sets individual objectives, ensure that the know-how and motivations of your staff meet the organisation’s needs;

• You provide individual and collective recognition

• You develop your staff‘s ability to work autonomously

• You embody and transmit HI’s values, ensure respect of code of conduct and institutional policies and are vigilant with regard to expected attitudes and individual and collective behaviours.

CHARACTERISTICS OF THE POSITION :

The position is based in Sana’a – Yemen. The expatriate will also have to spend time in HI bases (Aden, Mokha and Hajjah).  In Sana’a, Aden and Mokha, shared guesthouses well equipped with a safe room, most of the work is done at the office but there are some possibilities to go out for work purposes. Outside movements are possible for some extra professional activities in Sana’a and Aden. All movements are done by car. HI has set-up a curfew. The situation is relatively calm in Sana’a nowadays. However, the security is volatile in southern areas.

CONDITIONS:

At HI, the conditions offered are up to your commitment and adapted to the context of your mission. Particular attention is paid to health issues and your personal situation.
We offer an induction and training path adapted to our staff members and we have a HR policy oriented toward mobility and professional development.

• 12 months International contract starting from 10th , June 2021
• The international contract provides social cover adapted to your situation:
  • Unemployment insurance benefits for EU nationals
  • Pension scheme adapted to the situation of our employees: If you already have a personal pension scheme HI will contribute at the same level of your personal monthly contribution with a maximum of 272.53€/month ; If you do not have a personal pension scheme, we will open a private pension account with your contribution of 272.53€/month and a contribution of HI of the same amount
  • Medical coverage with 50% of employee contribution
  • Repatriation insurance paid by HI
• Salary from 2757 € gross/month upon experience 
• Perdiem : 550 € net/month - paid in the field
• Hardship : 500 € net/month paid with your salary  
• Paid leaves : 25 days per year;
• Housing : Collective taken in charge by HI
• R&R : 7 days every 8 weeks from the day you reach the country/Yemen
• Position:
  • unaccompanied
    • Payment for travel costs (air ticket & visa) and transport of your personal effects
    • A child allowance of  100€ per month, per child (from the second child) paid in the field

If you are resident in the country : local package

TO APPLY:

Only online by joining a CV and cover letter via the following link:

http://www.jobs.net/j/JGNceqPU?idpartenaire=142

Applications will be processed on an ongoing basis, don’t wait for applying !

Only successful candidates will be contacted.

 

Education

Hold a master’s degree in social science or any related field (unless compensated with minimum 7 year of relevant work experience)

Professional Experience

At least 5 years relevant program management in the protection sector in emergency settings

Professional Requirements

• Demonstrable experience in establishing and maintaining collaborative relationships government counterparts
• Familiarity with the protection cluster system, sub-clusters, and different working groups/task forces – general and SAGs.
• Strong representation and negotiation skills
• Proven experience with donor compliance, proposal, budget design and reporting
• Excellent computer skills
• Strong admin/finance skills are an asset
• Demonstrated experience in staff supervision and remote management
• Strong experience with monitoring tools and systems
• Demonstrated training and coaching experience
• Demonstrate experience with integrated programming (health, nutrition, protection (MH/PSS), WASH, livelihoods, etc.)
• Prior experience in leading and carrying out protection & multi-sector rapid assessments and intention surveys in challenging environment
• Prior experience in roles of coordination and representation
• Deep knowledge of PSS/MH, community-based protection, protection mainstreaming, referral pathways and service mapping
• Prior experience in working in protracted complex emergency setting, involving high numbers internal displacement and refugees/asylum seekers, in addition to migrants

Languages

• Excellent written and spoken English
• Arabic would be asset (read and write), but ideally Arab native speaker with excellent English skills

Personal Requirements

• Comfortable in a multi-cultural but confined environment
• Demonstrated leadership and strong interpersonal skills
• Ability lead and work with team
• Excellent observation capacity and analytical skills
• Very high flexibility
• Constructive critical thinking, practical and problem-solver
• Ability to work independently while soliciting inputs from others on issues of mutual interest and/or linking back to mission vision and strategy
• Ability to plan ahead and output oriented
• Able to ensure quick quality delivery in very stressful
• Ability to adhere to deadlines and respect line management
• Ability to deal with heavy work pressure and constraining operational environment
• Ability to deliver finished high quality products with attention to accuracy, logic and comparative context

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Protection Coordinator

Code: SR-35-1832

Duty station: Yemen - Sana’a and Aden, 50-50% roving with regular travels to the sub-offices required

Starting date: 22/03/2021

Contract duration: 12 months, renewable

Reporting to: Head of Mission

Supervision of: Protection officers (project specific and/or sector specific) and Junior Protection Coordinators (2 South)

Dependents: Non-family Duty Station /non-accompanied

General context of the project

OPERATIONAL CONTEXT

Yemen finds itself in a man-made protracted crisis with devastating effects on the lives of ordinary people. The protection of civilians is continuously undermined and/or ignored by the parties to the conflict. Armed conflict, risk of famine and disease outbreaks in Yemen have resulted in the world’s worst humanitarian crisis with over 24 million people estimated to be in need of humanitarian assistance. At the heart of this man-made humanitarian emergency is a protection crisis that threatens the life, safety and well-being of millions of civilians, not least the most vulnerable already struggling to survive. Underlying the armed conflict, deep financial and economy crisis, and collapse basic services and institutions, are ongoing violations of international human rights law (IHRL) and international humanitarian law (IHL) and that result in civilian casualties, displacement, damage to civilian infrastructure and disruption and loss of livelihoods. These factors have exacerbated the vulnerabilities of the Yemeni population, leading to families and individuals increasingly resorting to negative coping mechanisms, such as child marriage, child labor, forced recruitment, etc. Moreover, there is an increased family separation and the breakdown of community support structures, not to mention increased psychosocial and mental distress.

Overall duties for Yemen:

• Support the development of new projects/programs proposals through technical inputs to and feedbacks about the project/program methodology and approaches
• According to identified needs and resources available, deliver training, workshops, seminars to national and international staff on GBV and CP related issues, data protection protocols, PSS (individual case management and collective PSS) with the aim of ensuring quality and accountability standards are met across the mission’s protection program.
• Keeps the relationship with the Protection (and other relevant) Cluster(s) at National and Hubs level: ensures active participation and attendance to meetings, ensure INTERSOS’ role as key protection partner and ensure accurate/timely inputs and reporting.
• Ensures implementation and consistency of INTERSOS’ global SOPs and further integrate them by developing SOPs at mission level, adapted to context and reality. Regularly review SOPs and design new SOPs where global SOPs might not (yet) be in place.
• Promote harmonization of program approaches across the different implementation sites by developing and monitoring use of common tools, creating opportunities for experience sharing and learning between project team.
• Provide technical support and quality oversight to Protection Officers, Project Managers and Junior Protection Coordinator.
• Provide and develop tools to monitor quality and delivery of protection programs protection mainstreaming in other sector programs, and ensure continuous attention for accountability for affected people (participation, inclusion and feedback from beneficiaries and communities included).
• Work closely with field teams to maintain and update project planning and reporting documents.
• Provide clear technical support, supervision, training and mentoring to the protection team, including training needed to build specialized skills in GBV case management, PSS and GBV risk mitigation.
• Develop strategies, tools and methodologies to ensure increased prevention and mitigation efforts in protection programming.
• Ensure that protection staff and services adhere to best practice, humanitarian professional standards and principles.
• Strive/push with teams for innovation, piloting and replication of best models for protection programming. Provides technical guidance and leads the development/innovation of the protection programme, especially in sub-sectors of protection, that are not fully developed e.g. community-based protection.
• Produce high quality reports as required for internal and external use.
• Assure protection mainstreaming on the level of the country program and all projects.

General purpose of the position

• Support the development of new projects/programs proposals through technical inputs to and feedbacks about the project/program methodology and approaches
• According to identified needs and resources available, deliver training, workshops, seminars to national and international staff on GBV and CP related issues, data protection protocols, PSS (individual case management and collective PSS) with the aim of ensuring quality and accountability standards are met across the mission’s protection program.
• Keeps the relationship with the Protection (and other relevant) Cluster(s) at National and Hubs level: ensures active participation and attendance to meetings, ensure INTERSOS’ role as key protection partner and ensure accurate/timely inputs and reporting.
• Ensures implementation and consistency of INTERSOS’ global SOPs and further integrate them by developing SOPs at mission level, adapted to context and reality. Regularly review SOPs and design new SOPs where global SOPs might not (yet) be in place.
• Promote harmonization of program approaches across the different implementation sites by developing and monitoring use of common tools, creating opportunities for experience sharing and learning between project team.
• Provide technical support and quality oversight to Protection Officers, Project Managers and Junior Protection Coordinator.
• Provide and develop tools to monitor quality and delivery of protection programs protection mainstreaming in other sector programs, and ensure continuous attention for accountability for affected people (participation, inclusion and feedback from beneficiaries and communities included).
• Work closely with field teams to maintain and update project planning and reporting documents.
• Provide clear technical support, supervision, training and mentoring to the protection team, including training needed to build specialized skills in GBV case management, PSS and GBV risk mitigation.
• Develop strategies, tools and methodologies to ensure increased prevention and mitigation efforts in protection programming.
• Ensure that protection staff and services adhere to best practice, humanitarian professional standards and principles.
• Strive/push with teams for innovation, piloting and replication of best models for protection programming. Provides technical guidance and leads the development/innovation of the protection programme, especially in sub-sectors of protection, that are not fully developed e.g. community-based protection.
• Produce high quality reports as required for internal and external use.
• Assure protection mainstreaming on the level of the country program and all projects.

Main responsibilities and tasks

Specifically:

INTERSOS Yemen mission coordination for protection sector

• Organize monthly sector/department technical meetings and bi-monthly cross-sector meetings (program integration)
• Conduct and participate in monitoring missions in the field in collaboration with the program and other technical coordinators
• Ensure that the work of the PMs is harmonized according to internal SOPs and interagency guidelines
• Collect inputs from the different protection colleagues to develop/review the INTERSOS Protection strategy (Yemen)
• Ensure balance between prevention, mitigation and response capacity in the protection program
• Coordinate services and actors mapping exercise, and ensures proper information sharing related to protection within the mission
• Support the MEAL and Grants departments in carrying out monitoring and evaluation exercises for protection caseloads (revision of surveys, data access etc.), as well as providing technical guidance in case of third-party monitoring in terms of access to beneficiaries’ files.

Capacity building

• With team members, identify individual training needs and ensure access to training and professional development resources appropriate to their skill gaps/needs.
• Train and coach protection staff on relevant protection topics
• Train relevant non specialized staff and volunteers on GBV/CP/PWSNs basic principles and safe referral, and protection mainstreaming
• Develop training material for different trainings to share within the protection teams and conduct training for trainers
• Develop capacity building programs for local actors (including partner NGOs and relevant local services providers) on GBV/CP/PWSNs basic principles and safe referral, and protection mainstreaming. In addition to conduct training for local protection partner NGOs/CBOs on GBV basic principles, GBV case management, GBV data protection.

Individual Case Management

• Prepare and work on drafting one-pager with rationale and decision on Full CM vs Light CM (per location, IDPs vs Ref, and mobile vs CC approach) based on case management SoPs prepared by INTERSOS mission.
• Update all relevant forms (assessment forms, case plan development forms, cash assistance request)
• Roll out the internal SOPs on case management (CM) CP/GBV
• Roll out new procedures (tools and internal procedures, including criteria for financial assistance) for case management for PWSNs
• Ensure CM minimum standards are respected in all the steps of the case management
• Update “35-INTERSOS internal Protection service mapping” and improve referral mechanism (at least internal) through draft Referral SoPs to create better internal/ external referral work.
• Realize case audits (in collaboration with case management supervisors) to evaluate the quality of services provision
• Advise Case Management Supervisors when needed (complex cases)
• Regularly monitor and analyze trends throughout the country
• Regular review of databases

GBVIMS and CP and general protection information management

• Guarantee the correct functioning of the GBVIMS, CP IMS.
• Support GBVIMS focal points in the use of the system
• Realize GBV monthly and quarterly trend analysis
• Monitor reporting on case management
• Ensure that the data protection protocol is respected in each center
• Assist and advise protection officers in reporting on case management on a monthly and quarterly basis

Psychosocial Support Activities

• Support and monitor the roll out of PSS toolkits
• Develop/Review awareness raising tools and guidelines

GBV and CP mainstreaming and prevention activities

• Ensure GBV and CP mainstreaming in each new project or program proposal
• Brief Program and Project managers about main GBV and CP issues and updates on a regular basis
• Ensure collection of disaggregated data for reporting and analysis purposes
• Provide guidance in setting up functioning mechanisms for prevention activities (especially for CP and GBV cases), including community mobilization and community-based protection networks.
• Conduct (refresher) trainings on basic protection topics and protection mainstreaming for non-protection staff (H&N and WASH) to ensure early identification of cases and smooth referral mechanisms.

Data Protection

• Draft guidelines and checklist on data protection that encompasses use of codes for ICM across all projects, harmonize mechanism of data processing (forms and database).
• Ensure passwords are appropriately created and used, both for files and laptops and other electronic devices (e.g. USB, phones, taps), and ensure data back-up online (e.g. google drive) or offline (e.g. hard disk) at least each three months.

Protection Monitoring and Legal Protection

• Review and modify Protection Monitoring SOP (2019)
• Create INTERSOS Yemen SOPs on legal assistance, based on Protection cluster SOP (focused in Civil documentation) and INTERSOS global SOP
• Review the main tools for the protection monitoring
• Provide technical support/guidance to the PMs in realizing monthly reports when needed for Protection Monitoring/Legal Assistance
• Support in regular identifying and addressing protection trends from Protection Monitoring and Legal Assistance program reporting

Participation in the coordination structures

• Develop and maintain effective working relationships with key stakeholders including donors, government actors, UN agencies, international and local NGOs, the different clusters (Protection in particular, but other relevant clusters as well) and other relevant actors
• Ensure accurate quality reporting and update-provision to relevant clusters
• Develop strategic partnerships with local organizations, wherever possible
• Maintain productive working relationship with GBV and CPiE sub clusters, and protection cluster
• Ensure key field concerns are brought to relevant stakeholders to advocate for standards that systematize how GBV, CP and PWSNs programs are implemented and promote the delivery of inclusive and high quality GBV and CP and PWSNs services.
• Brief all the protection staff on the discussions held during the cluster and other coordination meetings

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/en/work-with-us/field/#intersosorg-vacancies/vacancy-details/6023c0be512b57001b0d7523/

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1832 – Protection Coordinator-Yemen”.

Please also mention the name, position and contact details of at least three references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

Education

• Hold an advanced degree in medicine and in public health.

Professional Experience

• Min. 4 years of professional experience working as project manager in health sector in complex emergency setting is required;
• Min. with 2 years in Arab context.

Professional Requirements

• Strong admin/finance skills
• Demonstrable experience in establishing and maintaining collaborative relationships government (MOPHP in particular) counterparts
• Experience with Health and Nutrition Clusters and different working groups – general and SAGs.
• Strong representation and negotiation skills
• Demonstrated leadership and interpersonal skills
• Proven experience with donor compliance, proposal, budget design and reporting
• Excellent computer skills
• Demonstrated experience in staff supervision and remote management
• Strong experience with monitoring tools and systems
• Demonstrated training and coaching experience
• Demonstrate experience with integrated programming (health, nutrition, protection (MH/PSS), WASH, etc.)

Languages

• Excellent written and spoken English
• Arabic would be asset (read and write), but ideally Arab native speaker with excellent English skills

Personal Requirements

• Strong team spirit, comfortable in a multi-cultural environment
• Strategic vision and planning
• Teamwork
• High flexibility
• Constructive critical thinking
• Ability to work and adapt in different environments
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Ability to work independently while soliciting inputs from others on issues of mutual interest and/or linking back to mission vision and strategy
• Excellent analytical skills, observation and analysis capacity
• Ability to plan ahead and output oriented
• Able to ensure quick quality delivery in very stressful and confined environment
• Ability to adhere to deadlines and respect line management
• Ability to deal with heavy work pressure
• Ability to deliver finished products with high attention to accuracy, logic and comparative context

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Health Coordinator

Code: SR-35-1778

Duty station: Yemen - Sana’a and Aden, 50-50% roving with monthly travels to the sub-offices required

Starting date: 01/02/2021

Contract duration: 11 (with possible extension)

Reporting to: Head of Mission

Supervision of: 2 Deputy Health Coordinators (1 North and 1 South)

Dependents: Non-family Duty Station /non-accompanied

General context of the project

INTERSOS works in Yemen since 2008, implementing multi-sector programming, with its main sectors being protection, integrated health-nutrition, livelihoods, and WASH. INTERSOS’ target populations are: all conflict affected populations (IDPs, returnees and host communities), in both rural and urban areas, refugees and asylum seekers and migrants, with specific focus on women/girls and children (including unaccompanied and separated minors) and persons with specific needs. Since 2015, INTERSOS has been implementing health programming (with integration of nutrition). With the rapidly collapsing Yemeni health care system, it has been paramount to support partially and non-functional health facilities to prevent total collapse/meltdown of health care system. Next to support for primary health care services, INTERSOS ensures also attention for Secondary Health care to ensure referral services, while supporting the WHO/MOPHP strategy to ensure the minimum service package (MSP). INTERSOS is an active member of the health and nutrition clusters both at central and hub level.

General purpose of the position

The Health Coordinator is in charge of the supervision, planning and coordination of the different phases throughout the project cycle relevant to the delivery of services through INTERSOS’ different health-nutrition projects in Yemen.

The Health Coordinator must ensure all activities meet/match matching INTERSOS charter, policies, and ethical principles with consideration of international and national protocols in order to ensure the delivery of quality healthcare for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population.

The Health Coordinator, in close collaboration with the HoM and the Health team, will be responsible for defining and implementing the strategy for health and nutrition sectors of the mission.

Main responsibilities and tasks

Main responsibilities:

• Ensure coherence, structure, quality assurance for the ongoing programming
• Lead in the development of new projects/programs proposals
• Organise and report on monitoring/evaluation/assessment and learning (MEAL) for the sector on the mission
• Assure innovation, cost-effectiveness and capacity development for the sector programme and the national teams
• Supervise the project teams ensuring planning, implementation, and monitoring/evaluation and sets targets as included in the project description
• Monitoring role on the financial management for the projects in compliance with INTERSOS’ model and donor regulations
• Train and coach junior national Health-Nutrition PMs
• Supervise the delivery of quality project activities reporting, including the findings in terms of impact/changes at the level of beneficiaries achieved through the project.
• Attend the cluster/sector meetings and represent INTERSOS at central level in cluster/sectors and hub meetings > ensure linkage for sub-region and national level meetings

More specifically:

• Contribute to the development of INTERSOS health and nutrition strategy in the country > Responsible for defining, monitoring and updating the health and nutrition relevant content of the INTERSOS’ country policy, health strategy, annual plan and budget, translating the identified health and nutrition needs into a strategic vision and project objectives, priorities and resources needed for the sector in order to cover the sector specific needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan and project plans are achieved
• Supervise the management of all the health interventions in the country and roll out of health inventory tools > Overall responsible for the appropriateness and quality of health interventions conducted by INTERSOS projects and being expected to identify and work on removing barriers to better patient safety, effective healthcare, and better patient-centred activities
• Support program coordinators and head of mission in technical program design, proposal development, reporting, monitoring, and evaluation ensuring high quality of program implementation > Continuously monitor the health and humanitarian needs in the Mission country in new areas of intervention or in areas where INTERSOS is already present through assessment, monitor and review project proposals, determining necessary resources in order to define health and nutrition priorities and potential new programs to cover health and humanitarian needs of the population at risk.
• Provide technical supervision and guidance to all INTERSOS health and nutrition projects, including financial requirements.
• Ensure consistency of the health and nutrition program with the national and international standardized protocols, policies and guidelines.
• Liaise with local government and health authorities, non-state actors, UN agencies, NGOs, and donors at national and field site level. Represent INTERSOS before MOPHP/GHO/DHO offices and guarantee constant presence and active participation to the health and nutrition coordination fora (clusters meetings, other technical coordination meetings) and keep regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden sector-specific understanding and analysis, strengthening the impact of the health intervention and supporting advocacy actions.
• Ensure accurate data collection and reporting are submitted in a timely manner for all activities within the health and nutrition program.
• Work with health and nutrition teams and logistic department to procure and pre-position drugs in a timely manner to ensure adequate supply at the intervention sites.
• Ensure the supervision of the pharmacy (consumptions, orders, and inventory) in collaboration with the pharmacist and link to the logistic department.
• Responsible for the supervision and monitoring of the health technical aspects, humanitarian needs and in coordination with the Logistics Coordinator, the material aspects of the program through regular field visits, analyzing difficulties during the implementation and reporting deviations as they appear, in order to proactively provide the necessary solutions and achieve operational results.
• Responsible for defining and sizing other resources (pharmacy and health equipment management in collaboration with logistics) and timelines, procedures and protocols. Ensuring preparation of all health orders in collaboration with the Logistics Department and the submission of all health purchase requests.
• In close collaboration with the HR Coordinator, participate in the planning, definition and sizing of the health-workforce in the mission and supervise the associated processes (recruitment, validation of health staff, training/induction, evaluation, potential detection, development and internal / external communication). Coach, train and directly support the health teams in the implementation of the health activities making sure that internal protocols are respected as well as the ones of MOPHP.
• Follow up on context and medical-nutrition trend analysis and sharing of key information with HoM and peers, and with health referent at the HQ.
• Ensure regular monitoring missions on the different components of the program and to set up corrective measures in case of need.
• Review all reports prepared by the staff and ensure that reports are written and submitted to donors in a timely manner.
• Proactively participate in relevant coordination meetings and in all relevant technical working groups.
• Organize monthly sector/department technical meetings and bi-monthly cross-sector meetings (program intergration).
• Provide relevant capacity building and on-job coaching to the project team.
• Ensure good practice and system for internal and external referral of most vulnerable cases, in close coordination and collaboration with the protection coordinator for protection cases.
• Ensure PMs are ddelivering monthly timely, complete and qualitative a comprehensive project reporting (PAT – project appraisal tool) to the health-nutrition and programme coordinators and the HoM.
• Assure regular delivery of quality communication products on the projects to be used by the INTERSOS communication department and donors and in different outlets
• Develop new programme strategy, identify new call for proposal and writing new proposals. For any new proposals, the health coordinator coordinates with the Health Referent at HQ level for validation/feedback on proposals.
• Responsible for health data collection, analysis and reporting to HQ Health Referent to ensure a proper monitoring of the program and, where needed, to adapt them to existing programs.
• Perform any other related duties as required.

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/en/work-with-us/field/#intersosorg-vacancies/vacancy-details/5ff431b6f262d6001b3bda52/

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.          

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1778 – Health Coordinator”.

Please also mention the name, position and contact details of at least three references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.